Privacy and Cookie Policy

Privacy & Cookie Policy

1. Introduction

Atlas Chronos respects your privacy and is committed to handling your personal information responsibly.

This Privacy & Cookie Policy explains what information we may collect, why we use it, how it may be shared and how cookies and similar technologies are used when you visit or purchase from our website.

2. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number, where provided

  • Order information

  • Payment-related information

  • Customer service communications

  • Account information

  • Website usage information

  • Device and browser information

  • Marketing preferences

We only collect information that is reasonably necessary for the relevant purpose.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfil orders

  • Process payments

  • Deliver products

  • Provide customer support

  • Handle returns and warranty enquiries

  • Communicate about your orders

  • Maintain customer accounts

  • Improve our website

  • Detect fraud and protect our website

  • Meet legal and regulatory obligations

  • Send marketing communications where permitted and where you have provided the appropriate consent

4. Payments

Payments may be processed through third-party payment providers.

Atlas Chronos does not need to receive or store your complete payment card details when payment is processed by an external payment provider.

Payment providers may process personal information according to their own privacy policies.

5. Cookies

Our website may use cookies and similar technologies.

Cookies may be used for purposes such as:

  • Website functionality

  • Shopping cart functionality

  • Remembering preferences

  • Website analytics

  • Understanding how visitors use our website

  • Measuring advertising performance

  • Personalised or relevant marketing, where permitted

Some cookies may be necessary for the website to function, while others may require your consent depending on applicable law.

6. Third-Party Services

We may use third-party services to operate and improve our website, including services relating to:

  • Payments

  • Website analytics

  • Advertising

  • Shipping

  • Customer communication

  • Website functionality

These providers may process information according to their own terms and privacy policies.

7. Your Rights

Depending on your location and applicable data protection law, you may have rights relating to your personal information, including rights to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion where applicable

  • Object to certain processing

  • Restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of certain information

8. Marketing Communications

If you subscribe to marketing communications, you may receive information about products, promotions, new arrivals or other Atlas Chronos content.

You can unsubscribe from marketing communications at any time using the unsubscribe option included in the relevant communication.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and regulatory requirements.

10. Contact

If you have questions about this Privacy & Cookie Policy or how your information is handled, please contact:

atlaschronos@proton.me

11. Policy Updates

We may update this policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on our website.