Shpping

Shipping & Delivery

We want your Atlas Chronos order to arrive safely and within the estimated delivery timeframe provided at checkout.

All orders are processed after successful payment and are prepared for dispatch through our fulfilment process.

Orders are normally processed after payment has been confirmed.

Once your order has been dispatched, you will receive confirmation and tracking information where available.

Processing times may vary depending on product availability and fulfilment requirements.

Estimated delivery times depend on:

The estimated delivery timeframe applicable to your order will be communicated during checkout or in your order confirmation.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control.

Where tracking is available, tracking information will be provided after dispatch.

Please allow some time for tracking information to become active after the shipment has been handed to the carrier.

Depending on the destination and fulfilment method, additional taxes, customs duties or clearance charges may apply.

Any applicable charges and responsibilities will depend on the destination country and the way the order is fulfilled.

Customers should review the applicable information presented at checkout before completing their purchase.

We aim to make all applicable delivery and tax information as clear as possible.

If your order has not arrived within the expected delivery timeframe, please contact us at:

atlaschronos@proton.me

Please include your order number and tracking information where available.

We will investigate the shipment with the relevant delivery provider.

If your package arrives visibly damaged, please document the condition of the package and contact us as soon as possible.

We may request photographs of the packaging and the watch so that we can investigate the matter properly.